1. Information We Collect

We collect information only when you voluntarily submit it to us through the contact form on this website. The contact form asks for the following:

• Name — your first and last name
• Phone number — a number where you can be reached
• Email address — your email address
• City — the city where your AC system is located (selected from a dropdown)
• Issue type — the general category of your AC problem (selected from a dropdown)
• Message — a description of your AC issue in your own words

We do not require you to create an account and we do not collect payment information of any kind.

We also receive limited technical data automatically when you visit any website. This may include your IP address, browser type, and the page you were viewing when you submitted the form. This data is handled by the third-party services described below and is not actively collected or stored by us independently.

2. How We Use Your Information

Information submitted through the contact form is used solely to:

• Respond to your inquiry about AC repair in the Lake Jackson and Brazosport area
• Connect you with relevant informational resources published on this website
• Provide general guidance about local AC repair options appropriate to your situation

We do not sell, rent, trade, or otherwise transfer your personal information to any third party for marketing purposes. We do not use your information to build advertising profiles.

3. Third-Party Services

This website relies on the following third-party services, each with their own privacy practices:

Formsubmit.co — Our contact form uses Formsubmit.co to process and deliver form submissions by email. When you submit the contact form, your form data (name, phone, email, city, issue type, and message) is transmitted to Formsubmit.co’s servers and forwarded to us. Formsubmit.co may retain submission data for a limited period as part of its service operation. You can review their practices at formsubmit.co.

Google Fonts — This website loads the Roboto typeface from Google Fonts. When your browser loads a page on this site, it makes a request to Google’s servers to retrieve the font file. Google may log this request. You can review Google’s privacy practices at policies.google.com/privacy.

WordPress.com / Hosting Provider — This website is hosted on a web server. The hosting provider may collect standard server access logs (IP addresses, pages requested, timestamps) as part of normal hosting operations.

4. Cookies & Tracking Technologies

This website does not use its own cookies or deploy analytics tracking scripts (such as Google Analytics). We do not place advertising cookies or use retargeting pixels.

Third-party services loaded by this website (Google Fonts, Formsubmit.co, and your hosting provider) may set their own cookies or log data as described in their respective privacy policies. You can manage cookies through your browser settings.

5. Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry. Information received through Formsubmit.co is subject to that service’s own retention practices. We do not maintain a long-term database of user submissions independent of our email inbox.

6. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including the right to access, correct, or request deletion of personal information you have submitted to us. Texas residents may have additional rights under the Texas Data Privacy and Security Act (TDPSA).

To exercise any of these rights, or if you have a privacy-related question or concern, please use the contact form on our Contact page. We will respond within a reasonable time.

Because we do not sell personal data or use it for targeted advertising, opt-out requests related to those activities do not apply to this website.

7. Children’s Privacy

This website is intended for general audiences and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our contact form, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last updated” date at the top of this page indicates when the most recent revision was made. Continued use of the website after any update constitutes acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or the handling of your personal information, please reach out through our Contact page. We do not have a dedicated privacy officer; inquiries are handled by the site operator.